Capability / 02 of 07

AI Advertising

Paid placement inside AI assistants like ChatGPT, reaching people in the moment they research, compare and decide, run through the demand-side platform we operate directly.

AI advertising is paid placement inside AI assistants: sponsored results that appear alongside conversations in tools like ChatGPT, matched to what a person is asking as they research, compare and decide. Morris McLane runs it through the demand-side platform we operate directly, as one channel within a connected paid-media strategy spanning search, social, programmatic, connected TV and audio.

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The opportunity

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The place where people decide is moving into conversation. They explore, compare and narrow choices inside AI assistants. Advertising is now opening up alongside those conversations.

A new layer in the journey

Conversational AI is not just another channel; it is a new layer in the customer journey, where people explore options, weigh solutions and move closer to a decision. It does not replace search or social. It reshapes where and when influence happens.

Where people are

  • Discover: exploring ideas and options
  • Compare: evaluating products and solutions
  • Decide: narrowing to a choice and next steps

Why it matters

Showing up while someone is actively asking puts a brand in front of intent that older channels reach later, or not at all, and increasingly before they ever land on a website.

Common questions

What to expect.

Is there an agency that buys ads in AI assistants?

Yes — Morris McLane runs it for you. We manage the channel end to end: strategy, creative, setup, launch, optimisation and measurement, as one part of a connected paid-media programme spanning search, social, programmatic, connected TV and audio. We buy through a demand-side platform we operate directly, with no reseller layer between strategy and execution, so AI-assistant placement is planned and measured alongside every other channel rather than in a standalone account. The first step is a short conversation to confirm a brief is eligible under the platforms' current category rules.

Can you advertise on ChatGPT?

Yes, by two routes. OpenAI now offers a self-serve Ads Manager, currently centred on US advertisers, with an approval process and restrictions on categories and placements. Alternatively, ads can be bought programmatically through demand-side platforms with access to ChatGPT inventory — the route we operate, which plans and measures the placement alongside display, video, connected TV and audio in one programme.

How do you run ads in ChatGPT?

Through the demand-side platform we operate directly — the same one behind our wider programmatic, connected-TV and audio work. Buying through the DSP rather than a standalone self-serve account means one media plan, one measurement frame and one report across every channel, with our own tracking layered over the platform's still-young native reporting. The first step is a short conversation to confirm eligibility and design the flight.

ChatGPT ads are self-serve now — do I still need an agency?

You can absolutely open OpenAI's Ads Manager yourself, and for a single US brand testing the surface that's a reasonable start. A managed programme earns its keep when ChatGPT is one line on a bigger plan: buying for multiple client brands, coordinating AI-assistant placement with programmatic, CTV and audio, layering proper measurement over thin native reporting, and pairing paid placement with the organic AI-visibility work that keeps paying after the spend stops.

What makes AI conversations a valuable advertising channel?

People increasingly turn to AI assistants to research products, compare options and ask for recommendations. ChatGPT alone reports hundreds of millions of weekly users. That puts a brand in front of intent inside the decision-making journey, often before anyone reaches a website.

How are ads shown in ChatGPT?

Ads can appear below the end of a response, selected for relevance to the conversation. They're clearly labelled as sponsored and visually separated from ChatGPT's own answer — present, but never disguised as the assistant's response.

How are ads matched, and what targeting is available?

Placements are chosen from the context of what people are asking and exploring — what they're researching, comparing or weighing up — rather than traditional audience or demographic targeting. The brand appears while the person is actively in the decision, not at random.

What industries can advertise?

The channel currently suits industries with fewer regulatory restrictions: retail, e-commerce, CPG, travel, education and B2B. Some regulated sectors — including finance, healthcare, legal and political — are restricted or unavailable under OpenAI's and the platforms' current guidelines; we'll tell you up front whether a brief is eligible.

Which countries are supported?

It depends on the route. OpenAI's self-serve programme is currently centred on the United States, while DSP access has covered ChatGPT users in additional English-speaking markets including Canada, Australia and New Zealand. The footprint is expanding as the channel matures, so coverage is confirmed per brief rather than assumed.

Get in touch

Tell us a little about the situation — narrative, exposure, timing. We'll reply promptly with initial thoughts and next steps. Confidential, always.